Your Best Choice for AC, Furnace, and Heat Pump Repair in Smithfield, NC

Great experience!

Very good experience. All technicians were very polite and professional!!

First of all, it’s super easy to schedule a visit. Communication was excellent. When William got here this morning he was very professional and had his coworker Johnny with him. They took care of my issue and explained fully all about my HVAC system. I’m so happy I called Pernell

We’ve worked with these guys several times now. And we got on their maintenance plan. We couldn’t be happier. It hasn’t even gotten hot yet. We had a capacitor go out on our AC system. We were in a hair salon out of our house so we need our cool air. We are so happy with these guys. They respond quickly. They’re always professional, and their prices are reasonable. Go ahead now. Call Pernell. You won’t regret it.

William came and did the twice a year service check ups on our two units. He take a lot of time to explain what he is doing and what he is looking for to make sure our units work properly. We are so glad that we have him as our service tech.

William and Johnny came to asses the issue we just started having with our central ac. Although the outcome wasn’t fantastic news, they were extremely friendly, straight to the point, and honest. Made the bad news easier to digest.

William and Johnny did excellent service getting my home cool ....very knowledgeable and tha price affordable!!! Thanks ‼️

Excellent service

Andy was very professional and did a great job. Went over what he did and asked me if I had any questions. Thank him for being very thorough

William and Aiden were servicing four different rental properties. They were on-time, courteous, organized, and efficient in planning their work. Even though Aiden is relatively new, having two technicians still increased the speed of the job because Aiden was clearly comfortable/knowledgeable with his tasks. They explained one item (air handler UV system) that can repaired in the near future, and I decided to order that part. Their service was professional as usual.....thank you!!

Thank William and Johnny for a great job

The guys were very nice and polite

The technician was courteous and respectful. He took the time to explain everything they did during the service. I would highly recommend this company for your HVAC service needs.

Highly recommend Courteous and knowledgeable!

William was patient and kind while explaining everything to me.

When you need service on your HVAC system, you have to call Pernell! Chris and Carlos are very professional and knowledgeable! This company in my opinion is the best in the business! They have my business forever!!

Couldn't have been improved in any way!

Very nice and helpful did a good job

Came through when needed most. Great job getting my system up and running. Both technicians were polite, friendly, and helpful.

Andy was amazing !!

Great service, both men were efficient, friendly, and explained the resolution throughly.

As always William was very professional and friendly. Got the issue sorted out in record time.

William and Zach were great. Fantastic service.

They were very prompt to get started. Answered every question that we asked. Very friendly. They did not waste any time in getting started either.

Very satisfied return visit with William. He’s very knowledgeable and goes the extra mile to help.

Chris provided expedient service today to address my heat/ac issue! Pernell consistently goes above and beyond! Thank you for your service!

Excellent!

Chris is excellent at what he does and very professional.

Very knowledable courteous and professional