Your Best Choice for AC, Furnace, and Heat Pump Repair in Clayton, NC

Very professional and courteous technicians. They were on time, did a thorough job, and took the time to answer questions.

Josiah and Zack were very respectful and knowledgeable! They worked as a team and got my HVAC serviced in a timely manner. They also diagnosed a potential problem and recommended a fix. Thanks guys for always providing excellent customer service!

Andy was prompt, personable and professional! Also quite knowledgeable about system specifics and could express the technical details in comfortable layman-speak.

Very polite and courtieous

William did an awesome job today.I do want him to be the person who comes back to put in the part we need to fix it.He is an excellent service person.

Our tech Chris Kinley was exceptional. He did a great job in this very cold weather to get our heat running again. We appreciate his knowledge and experience to help us. All our thanks to him.

Chris is a credit to your company…He is professional, knowledgeable, efficient, and personable. He always provides superior attention and care to our HVAC needs. Thank you Chris and Pernell !!!

Chris, was personable and knowledgeable!!

William was kind, pleasant and knowledgeable

The semi-annual inspections are done on time by knowledgeable technicians.

William was awesome! He explained everything so well and took time and care on the repair! 100% recommend!!! I signed up for annual service and would like to make sure that William is the one to come for service each time.

It is a pleasure to work with Chris. He is professional, yet very friendly. He readily answers questions. Chris even puts up when inside my home with my dog acting crazy and being very noisy. Send Chris back anytime.

William did an awesome job. Came out on a holiday and diagnosed everything quickly. Thank you and we appreciate you!

Great service! Was very happy with the service we received from William with Call Pernell! A+ all around! Thank you so much!

Always great service, very friendly and informative.

Carlos Rivera and Zack Pilkington were very efficient, congenial, helpful, and thorough while conducting routine maintenance on both of our systems. As a bonus, our systems are working perfectly and we have realized a savings on our energy bill. Class acts they are and we are glad we partnered with Pernell.

I will always use Pernell's service over anywhere else.

Great service from William and Call Pernell. Accommodated my time request and was super helpful. William is the man!

Chris did a great job for my 6 month service visit. As always, very professional and respectful. Pouring rain outside but was very careful not to track water inside. Very happy with my service.

Josiah and Zack were on time and very professional and courteous. They did a great job and were very informative.

Always a good service

Chris Kinley and his helper were very polite, professional, and focused. They quietly went about their tasks and gave me a summary when finished. Well done!

Personable and nice. Good service!

Excellent and efficient

Got my AC working super fast, was very honest and transparent and helped me save money where I could !

Best HVAC company out there! Andy is the best service tech we’ve ever had and the reason we use Pernell! He also goes above and beyond with our home and systems! The entire staff are also amazing and do everything they can to accommodate their customers! Nothing but the best from Call Pernell!!

Chris Kinley did an excellent job. Courteous, professional, and efficient. Very impressed and appreciate the hard work in this heat!

William is always knowledgeable, friendly and professional.

William has always given us exceptional customer service. He explained everything about our system. Carlos was with William and he was great as well.

Great job by William and Carlos! Very knowledgeable and friendly.

Pernell was awesome! William and Carlos were informative and explained everything so well. They were super nice and got everything done very so quickly!

William and Carlos excellent customer service

Very happy with the service. I’ve recommended Pernell to some friends at work.

William was great! Just annual maintenance but always done with care and professionalism. Highly recommend.

Prompt and professional

William was a great service tech and I appreciate his knowledge and expertise.

Great experience and wonderful people!

Great job with effiency!