Your Best Choice for AC, Furnace, and Heat Pump Repair in Benson, NC

Chris came out to do our winter check on our units and discovered we were actually running one of the units on emergency heat instead of the regular heating system. He was incredibly helpful and informative and got our thermostat reset so that it’s programmed correctly now. We’re hopeful this catch will save us money on future heating bills since for the last 4 years it’s been programmed incorrectly! He was awesome and we really appreciate him taking the time to figure this out for us.

Chris truly went above and beyond for us. He was extremely friendly and knowledgeable. He fixed a problem that we didn’t even know we were having and took the time to make sure it was correct. We really appreciated his work.

William was very nice and respectful

Chris and Carlos were great to work with. They explained everything they were doing & the suggested fixes for my unit. They even took the time to pet my foster dog who acted like she isn’t beyond spoiled rotten.

Pernell was quick to respond. Chris was friendly, knowledgeable and got my AC going quickly. Many thanks!

Satisfied

The technician was thorough and explained everything as needed.

Thank you Chris! My dinosaur now purrs! I went without ac for the past couple months, he hooked me up with spot coolers and waited until my parts came in! Called as soon as they got in and set me up. Feels so good to have AC, I highly recommend this company and the ladies in the office took care of me and kept me informed! Such a great team!

Came out and fixed the problem very quickly. William always does a great job in fixing the problem and also explaining it.

Technician was on time, polite, efficient and did a great job. Would recommend.

Andy, William, Robert and everyone are awesome. Thanks for the great service.

William Brock knows his stuff! He was very thorough and super polite!

William is amazing.

He spent a lot of time analyzing the fix to be sure all was ok.

Great job. Back up and cooling on a Sunday morning. William does excellent work. Ron

Andy was great from the beginning. Very knowledgeable and helpful

William was friendly and thoroughly explained everything to me, since I am new to their company and services.

Very professional and through

Provided good information concerning my unit and helped me make an informed decision on what course of action to take.

Mr. William Brock serviced our HVAC today. He was very professional, knowledgeable, and courteous. He told us how to better keep our HVAC in top working order and suggested possible future repairs. The cost of his service was every reasonable and we are very happy with his service. Look forward to his visit again in the Spring.

William did me a great job. Very professional , very smart at diagnosing the problem

Have used Parnell for a while now. As always todays experience was excellent. Will came out and found the problem quickly and did a great job explaining what the issues were. Will certainly be sticking with Parnell.

Very professional, courteous and detailed. I would recommend to anyone. Explained everything that was done.

The team that installed my new unit was very efficient, punctual and they do great work. The William showed up to get it all dialed in. Thanks guys!